Step 1: to return an item bought from website please contact the Mash accessories office via firstname.lastname@example.org within 10 days of receiving your order. In your email, please include your order or invoice number, product name, a reason for return and images if possible.
Step 2: a representative from Mash Accessories will then contact you, providing you with the outcome of the decision and an authorisation number if the return is accepted, along with shipping instructions to send the product back to Mash Accessories
Step 3: please make sure all returned products have their original tags, packaging and labels along with the original invoice sent with the order. The items should be returned in the original condition and should be unused.
Step 4: using shipping instructions provided please ship your return items back to Mash accessories within 10 days of receiving them. Upon receiving your item an assessment will be carried out on the return and pending the result of the assessment a return or credit note will be issued to you within 10 working days.
For change of mind all returns will be only issued with a credit note upon assessment by Mash Accessories and the return shipment will be paid by the customer.
Please note sale items are a final sale of merchandise, which cannot be returned or exchanged unless deemed faulty.
Mash is a portmanteau word of our names: Mansi and Shivani.
Combining and interweaving is kind of a thing here at Mash. Let me explain.
We're an Australian company with roots in South Asia, which we proudly feature in our vegan products.
How does Mash Accessories support others?
Mash Accessories are migrants who wanted to create a bridge between their Indian culture and new Australian home. They’ve done this by supporting local Indigenous artists; paying them for and featuring their artwork. In addition, they support under privileged women in Hunar in India. These women are Mash Accessories trained, equipped with machinery and employed so that they gain skills and make a living at the same time.
We also love to experiment with a mixture of textures and earth-inspired tones that turns heads and creates social engagement. We mix traditional craftsmanship with modern zing that appeals to a global market. We employee hard-working, skilled artisans in India who are proud to create a high-quality product.
Affordability is important to us.
We've made our collection of vegan accessories super affordable so every woman can carry their daily needs around in something that makes them look great while actively supporting a vegan lifestyle.
What our customers say about Mash Accessories:
“Love it for its style and finish. Looks like high-end bag!” ~ Shipra Tewani
“Stunning designs! I love these bags, they are so beautiful. The quality is excellent too!” ~ Stephanie Pinto
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